XYLA Fragrance
Last Updated: March 2026
These Terms and Conditions govern the use of the XYLA Fragrance website and the purchase of products from our store. By accessing our website or purchasing our products, you agree to comply with these Terms.
If you do not agree with these Terms, you should not use this website.
1. Business Information
XYLA Fragrance (“XYLA”, “we”, “our”, or “us”) is an Australian fragrance brand selling perfume and fragrance products through our website and other approved sales platforms.
2. Use of the Website
By using this website you agree that:
• you are at least 18 years old or have parental permission
• the information you provide is accurate
• you will not use the website for unlawful purposes
• you will not attempt to interfere with website security or functionality
We reserve the right to suspend or terminate access if misuse occurs.
3. Product Information
XYLA aims to ensure all product descriptions, images, and pricing are accurate.
However:
• colours may appear differently on different screens
• packaging may vary slightly from images
• fragrance perception may vary between individuals
XYLA does not guarantee that a fragrance will smell identical on every person due to differences in skin chemistry.
4. Pricing
All prices are displayed in the currency shown on the website at the time of purchase.
XYLA reserves the right to:
• change prices at any time
• correct pricing errors
• cancel orders where pricing mistakes occurred
If an order is cancelled due to pricing error, customers will receive a full refund.
5. Orders
Once an order is placed, you will receive an order confirmation email.
XYLA reserves the right to:
• refuse or cancel orders
• limit quantities purchased
• cancel suspected fraudulent transactions
Orders may be cancelled if:
• payment cannot be verified
• incorrect information is provided
• inventory errors occur
6. Payment
Payments must be completed at checkout through approved payment providers.
Accepted payment methods may include:
• Credit or Debit Cards
• PayPal
• Buy Now Pay Later services
• Other secure payment providers
All transactions are processed securely through encrypted payment systems.
7. Intellectual Property
All content on the XYLA website is the property of XYLA and protected by intellectual property laws.
This includes:
• brand name
• logos
• product designs
• images
• product descriptions
• website design
No part of the website may be copied, reproduced, or used commercially without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, XYLA will not be liable for:
• indirect or consequential loss
• allergic reactions to fragrance ingredients
• misuse of products
• delays caused by shipping carriers
• website downtime
Customers should review ingredient information and discontinue use if irritation occurs.
Nothing in these Terms excludes rights under Australian Consumer Law.
9. Governing Law
These Terms are governed by the laws of Australia.
Any disputes arising from the use of the XYLA website will be subject to Australian jurisdiction.
10. Changes to Terms
XYLA reserves the right to update these Terms at any time.
Changes will take effect once published on the website.
